Customer Service Training Institute
Books
- Open Mouth, Remove Foot
- Call Center Agent Series
- Customer Service Basics
- Getting Stuff Done
- Time Management Skills
- Customer Service Master
- Rapid and Efficient Problem Solving
- The Success Solution
- Customer Service Training for Service Technicians
- Customer Service Training for Managers and Supervisors
- How to Interact with Any Kind of Customer
- Service Recovery Skills
- Customer Is Always Right : (Even When They're Wrong!)
- Creating Customers for Life!
- How to Deal with Difficult People
- Conflict Resolution Skills
- Career Planning and Development
- Great Customer Service over the Telephone
- Customer Service Training for Front Line Personnel
- How to Make Your Customers Love You!
- Stress Management
- How to Learn Anything FAST!
- Customer Service Excellence for World-Class Security Officers
- Dealing with the Reality of Perception
- Observation Selling
- Customer Service Certificate Program
- Listening Skills
Author data: Open Library