Claes Fornell
Books
- Seamus Heaney
- The American customer satisfaction index at ten years, ACSI 1994-2004
- A Second Generation of Multivariate Analysis
- The Reign of the Customer
- A Second Generation of Multivariate Analysis V1
- A Second Generation of Multivariate Analysis,Volume 1: Methods
- The Satisfied Customer
- A Second Generation of Multivariate Analyses
- Consumer input for marketing decisions
Author data: Open Library