Bo Edvardsson
Books
- Back Where We Belong Marketing As the Organization S Core Strategy
- Quis 9 Symposium - S0ervice Excellence in Management. Manageing Service Quality, Volume 15, Issue 2
- Palgrave Handbook of Service Management
- Service quality
- Involving Customers in New Service Development
- Business Transformation for a Sustainable Future
- International Research Symposium on Service Excellence in Management (QUIS)
- New service development and innovation in the new economy
- Values-Based Service for Sustainable Business
Author data: Open Library