Jan van Bon
Books
- Metrics for IT Service Management
- Microsoft Operations Framework
- ITIL V3 Foundation Exam
- Unified Service Management
- BS15000 A Pocket Guide
- IT Service Management: An Introduction
- ISM Method
- ItIl V3 Temeli Bt Hizmet Yönetimi
- IT Services Procurement Based on ISPL
- It Service Cmm A Pocket Guide
- Foundations of IT Service Management
- IT Service Management
Author data: Open Library