Jacques Horovitz
1947
Books
- Beyond Traditional Marketing
- A dream with a deadline
- Seven Secrets of Service Strategy
- Winning ways
- La satisfaction totale du client
- Diriger une entreprise moyenne
- Stratégie pour la PME
- A cross national study of management control practices
- How to Win Customers
- Top management control in Europe
- Total customer satisfaction
- Service Strategy
- Total customer satisfaction
Author data: Open Library