Difficult Conversations
by Douglas Stone, Bruce Patton, Sheila Heen, Roger Drummer Fisher
Interpersonal communicationSelf-Help & Practical InterestsSocial, group or collective psychologyCommunicationInterpersonal RelationsCase studiesPsychology & psychiatryInterpersonal communication--case studies
From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.
Writing a summary for young readers…
For young readers
Book data: Open Library