iGovernment

How does the use of ict affect the relationship between government and its citizens? This book analyses the developments of networking information and concludes that in everyday practice an iGovernment has gradually come into existence, overtaking the old paradigm of the eGoverment. The iGoverment, effectively running at full speed on information flows and networks, is however seriously out of step with the self-image of the digital government, and the existing structure and division of responsibilities. This book is based on the report on iGovernment that the Scientific Council for Government Policy (WRR) presented to the Dutch Government in March 2011. "This book contributes powerfully to the understanding and evaluation of the development - beyond 'eGovernment' - of 'information Government', centred on highly complex flows and uses of information for public services, care and control, rather than technology itself. Sound empirical research and a concern to create better governance of iGovernment enable the authors to bring a sharply critical eye to their call for greater awareness by policy-makers, and for a strategic, reasoned and institutionalised relationship among the princi