Learning and Performance During Implementation of an Innovative Project

Today’s world of work, especially in highly specialized knowledge-based industries such as scientific communications, is increasingly complex. Leaders are challenged to drive growth through innovation. Cross-functional teams are challenged to bring innovative ideas to life. Despite a growing body of literature on team learning, current research does not extend to this highly specialized setting, especially around how innovation is implemented by cross-functional teams. The purpose of this qualitative single case study was to discover how one cross-functional innovation team within a scientific communications agency learns, performs, and contributes to team and organizational outcomes, specifically what learning conditions are present and what behaviors are adopted. The research revealed how team members characterized their experience of cross-functional innovation teaming; what the team members perceived to be the optimal organizational and team learning conditions; what kinds of behaviors team members adopted to optimize their learning and performance; and what types of learning outcomes the team achieved. For cross-functional teams implementing innovative projects, conclusions we