Multi-Agent Control in Sociotechnical Systems

Process control is essential in chemical engineering and has diverse applications in automation, manufacturing, scheduling, etc. In this cross-disciplinary work, we shift the domain focus from the control of machines to the control of multiple intelligent agents. Our goal is to improve the optimization problem-solving process, such as optimal regulation of emerging technologies, in a multi-agent system. Achieving that improvement would have potential value both within and outside the chemical engineering community. This work also illustrates the possibility of applying process systems engineering techniques, especially process control, beyond chemical plants. It is very common to observe crowds of individuals solving similar problems with similar information in a largely independent manner. We argue here that the crowds can become more efficient and robust problem-solvers, by partially following the average opinion. This observation runs counter to the widely accepted claim that the wisdom of crowds deteriorates with social influence. The key difference is that individuals are self-interested and hence will reject feedbacks that do not improve their performance. We propose a multi-