Making Integrated Health Care Work

This book is about how integrated health care systems in various stages of development design and implement strategies that add value to their customers. The research base for this book includes over 150 organizations in various stages of integration. In addition to updating case studies on 10 organizations included in a previous book (e.g., Marshfield Clinic, Geisinger, Kaiser Permanente, Sutter Health, UniHealth America), this book includes an analysis of original case studies of 10 integrating health care systems.